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Service Assistant, Los Angeles

Auto Import

About the position

The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly. This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.

Responsibilities

  • Provides a world-class customer experience to all Lucid clients, both internal and external
  • Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
  • Arranging Lyft rides for internal vehicle moves per request
  • Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
  • Assist technicians with basic repairs in the shop
  • Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Requirements

  • 18 years of age or older
  • Basic automotive knowledge
  • Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Ability to stand and walk for extended periods of time
  • Full-time, including weekends or extended hours during busy periods
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Benefits

  • medical, dental, and vision insurance
  • life and disability coverage
  • paid time off
  • paid holidays
  • 401(k) retirement plan
  • equity program
  • discretionary annual cash incentive program
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